Great customer service. Small location so doesn't always have the size of my reservation but offers free upgrade. I recently expressed my concern from reserving a standard SUV and getting a much larger vehicle and the impact it would have on gas costs. They let me bring it back on E.
The customer service at this location is beyond great. Would give 10 stars but can only give 5 :( . The staff is very friendly and helpful every time I rent. The customer service keeps me returning to this location.
I reserved a spot online for a car. Once I got to the rental store they required a credit card or tow pieces of mail. This may be their policy but I've rented with Enterprise before without having all this. I suggest going to another rental agency that has less hassle.
I reserved a full size car for a trip on a Saturday at 9am but they called and said they only had a truck available. What's the use of making a reservation if they can't provide the vehicle you requested
Walked in and needed a car, fortunately there was one avaliable, but it had a broken seat, so they upgraded me to a nicer car for the same price and gave me a discount for the 45 minute wait and military. Customer service was top notch here.
Enterprise Rent A Car is a US Car Rental based in Fairborn, Ohio. Enterprise Rent A Car is located at 125 N Broad St, Fairborn, OH 45324, USA.
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